Privacy policy

Mosey", "we", "us") operates [STORE URL]. This policy explains what personal information we collect, how we use it, and your rights. We are the data controller for the information you provide.

Information we collect.

• Information you give us: name, email, shipping and billing address, phone number, and order details when you place an order or contact us.
• Payment information: card payments are processed by our payment provider (e.g. Shopify Payments / PayPal). We do not see or store your full card number.
• Information collected automatically: device, browser, IP address, and how you use our store, via cookies and similar technologies.

How we use it. To process and ship your orders, take payment, provide customer support, prevent fraud, meet legal obligations, and — only with your consent — send marketing emails (you can opt out at any time).

Legal bases (EU/GDPR). We process your data to perform our contract with you (orders), to comply with legal obligations (tax/accounting), for our legitimate interests (fraud prevention, improving the store), and on the basis of your consent (marketing, non-essential cookies).

Who we share it with. We share data only as needed with: our order-fulfilment and supplier partners (to ship your order), our payment provider, shipping carriers, and service providers such as Shopify (our store platform). We don't sell your personal data.

International transfers. Some providers may process data outside your country. Where required, we rely on appropriate safeguards for these transfers.

Data retention. We keep order and transaction records as long as needed to provide our service and to meet legal/accounting requirements, then delete or anonymise them.

Your rights. Subject to applicable law, you can request access to, correction of, or deletion of your personal data, object to or restrict processing, withdraw consent, and request data portability. To exercise any of these, email moseystore3@gmail.com. EU/UK residents also have the right to complain to their local data protection authority.

Cookies. We use essential cookies to run the store and (with your consent where required) analytics/marketing cookies. You can manage non-essential cookies via our cookie banner or your browser settings.